British Airways – if only your (We’re here to help) customer services were as good as your air crew After recent trips to the Carribean once with British Airways and once with Virgin, I realised that Virgin were no longer everything they aspired to be, or had been in previous years. So when I decided … Continue reading British Airways – I am so disappointed in you
Year: 2014
Recognise great examples of good business when you encounter them – even in Buenos Aires
When walking around the port area of Buenos Aires with my wife Nadine we encountered two opposite extremes when it came to a pleasant welcome or not to a quality looking restaurant.We first decided to go into a nice looking busy restaurant called Cabana las Lilas, only to wait at the restaurant for over 5 … Continue reading Recognise great examples of good business when you encounter them – even in Buenos Aires
Family Businesses – now is the time for you
SMALL BUSINESSES AROUND THE WORLD It’s your time to fly ….…. to fly away from S.A.D. to M.A.D. The world’s economy is still teetering on the edge of the abyss – on the edge of deflation or, even worse, depression. There are hopeful signs emerging in America and in parts of Europe that there might … Continue reading Family Businesses – now is the time for you
Nelson Mandela and Virgin epitomise what we must all need to achieve
We all could be our own “Virginistas” – but first we have to CHOOSE to be so At the cinema last night, I went to watch Nelson Mandela’s film “The long walk to freedom”, but before watching the main film, I was first struck once again by the brilliant Virgin Altantic advert – “Flying in … Continue reading Nelson Mandela and Virgin epitomise what we must all need to achieve