I am currently preparing to open a marketing conference in Warwick, and I am going to be emphasising the importance of personal interaction. Preparing for the conference, I did a review on Trip Advisor of the conference centre where I will be speaking. Most of the reviews were amazingly positive, but one stood out as … Continue reading REMEMBER – People like to deal with people
Customer Service is not about customers – so Graham Jones says? 11 Sep 12 Below, with Graham’s permission, I reproduce his thoughts on Customer service. I was away this weekend with 3 other businessmen in Majorca, and we were unsure what to expect from the restaurants and golf courses we visited, bearing in mind the … Continue reading Customer Service is nothing to do with customers – is it?
Read this interesting study into Entrepreneurs You know you are an entrepreneur if you HATE risk ! Well this was one of the first surprises I found when I read a great article in ForbesThe common belief is that people start companies because they get a rush from taking risks. But Mike Maddock in his … Continue reading Are you really an entrepreneur?
Budgeting for Success If you fail to plan, you might as well plan to fail !? Well we all know this cliché ……… and yet ……at difficult times like these, it is inconceivable that so many businesses do not prepare detailed budgets to be agreed by their owners, managers and teams.Planning a budget is relatively … Continue reading Planning for Success in 2012
Is the Euro about to collapse? I was asked last year by an online news agency to comment about the points made by Joseph Stiglitz, the Nobel prize winner for economics, who suggested that the stress placed on the single European currency by its failing economies meant ‘the future prospects of the euro are bleak’. He … Continue reading Will the Euro Collapse in the Near Future?
Well some of them anyway……. It was fascinating to hear some of the rhetoric coming out of the Liberal Party conference from Comrades Clegg, Cable and Alexander, and I cant wait to hear the language from the conservatives. I particularly objected to the sweeping criticism of tax planning as “tax avoidance” which they were appearing … Continue reading The Hypocrisy of Politicians
George Soros agrees with him – are we in for a big depression if the Chinese don’t act Must the world be forced to engage in “competitive austerity” as President Obama calls it? David Cameron is forcing the UK to take its medicine quickly and painfully if necessary – as a result the markets have backed … Continue reading Is Obama correct about competitive austerity?
Politics of envy stinks – it is time to reward entrepreneurs Here in the UK, we all listened to the budget with vague interest to see if Chancellor of the Exchequer Alastair Darling would do anything to reassure us , the general public, that he had got a grip on what needed to be done … Continue reading Forget the politics – now is time for business
Successful entrepreneurs need both entrepreneurial thinking and entrepreneurial support When meeting entrepreneurs all over the world in my work, I am lost in wondrous amazement how many keep going after so many set backs in their journey to success. When interviewing those who appear to have had relatively trivial setbacks, it is quite clear that … Continue reading Attitude for Entrepreneurs
Stop Moaning – Take Action Things are tough in both the UK and the world economy, and I fear they are going to get tougher this year. It is up to you to decide if you want to be a victim or are you going to take your life under control and make it work … Continue reading Time to take good advice – or pay for it!